// careers
NTC Global is always on the lookout for new talent to join our growing, dynamic team. People are our most important asset and we believe in building quality relationships with all our employees so that they see themselves as part of our vision. We believe that all employees should take ownership of their place in the company and thus also benefit from the successes of the company. We are building a workforce that reflects the cultural diversity of our country, yet all our applicants will always be dealt with fairly on a basis of merit.
We invite you to meet us, to learn more about our company, our philosophy and our vision. If you are interested in the below position(s), please email careers@ntc-global.net with the following information (i) CV (ii) copies of school leavers certification and your degree/diploma [if applicable] (iii) matric and university/technikon/course marks (iv) references.
// positions available
Position: 1 x Desktop Support Engineer (Stellenbosch)
RESPONSIBLITIES:
- Assist Clients / staff with the installation, configuration and ongoing usability of desktop computers, peripheral equipment and software.
- Works with vendor support contacts to resolve technical problems with desktop computing equipment and software.
- Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, computer conferencing systems, application servers and administrative systems.
- Works with procurement staff to purchase hardware and software.
- Assesses functional needs to determine specifications for purchases
- Orders computer supplies
- Maintain telephone system
- Other duties as required
QUALIFYING EXPERIENCE:
- 1 -2 years experience supporting Windows 2000, XP windows 7 desktop/laptop PCs – (Server Knowledge will be advantageous) NT4 / 2000 / 2003 / 2008 and SBS
- Experience troubleshooting hardware issues and replacing hardware on both
- Desktop / laptop and Server PCs
- Experience installing software, patches, updates on Desktops, Laptops, Servers
- Experience troubleshooting network, software, printing problems
- Customer Service Experience a must
QUALIFICATION / EXPERIENCE:
- A+ N+
- MCSE – advantageous
- Excellent knowledge of Outlook Express & Microsoft Outlook
- Dial Up & ADSL / ISDN
- Understanding IP DNS and Routing - Advantageous
- Remote Desktop Connectivity Knowledge
- Customer Service Experience a must
PERSONAL ATTRIBUTES
- Valid Driver’s License / Own Reliable Transport
- Fluent English / Afrikaans (Read / Write / Speak)
- Self Motivated and Self Managed
- Ability to master new skills and concepts quickly